LEGAL
Terms of Service
These Terms of Service (“Terms”) govern your use of the SubmitFlow Discord bot (the “Bot”), this website and any paid plans (together, the “Service”), operated by Botorium (“we”, “us”). By adding the Bot to a server or using the Service, you agree to these Terms.
1. Using the Service
You must be allowed to use Discord under Discord’s Terms of Service and meet its minimum age requirement. If you add the Bot to a server, you confirm that you have permission to do so and you are responsible for how the Bot is configured and used in that server.
2. Acceptable use
You agree not to:
- use the Service for anything illegal, harmful, or that breaks Discord’s Terms of Service or Community Guidelines;
- use the Service to harass others or to collect information you are not allowed to collect;
- attempt to disrupt, overload, reverse engineer or gain unauthorized access to the Service;
- resell or redistribute the Service without our permission.
We may suspend or stop providing the Service to servers or users that break these rules.
3. Your content
You and your members keep ownership of the content you submit through the Bot. You give us permission to store, process and display that content only as needed to provide the Service — for example to create Threads and generate transcripts. Server administrators are responsible for the content handled in their server and for informing their members where required.
4. Premium plans
- Per server. Premium is activated for one Discord server and cannot be moved to another server.
- Plans. Premium is offered as 1-year, 2-year and Lifetime plans. Prices are shown in USD in the Bot and on this website, and may change; changes never affect a plan you have already paid for.
- No automatic renewal. 1-year and 2-year plans are one-time payments that end when their term ends; they do not renew automatically.
- Lifetime. A Lifetime plan stays active for that server for as long as we operate SubmitFlow.
- Payments. Purchases are made from the
/premiumcommand and processed by Stripe. Premium activates once payment is confirmed. - Trials and programs. Free trials, the Small Server Growth Program and other promotions are subject to their own eligibility rules shown in the Bot, and may be changed or ended at any time.
5. When Premium ends
When a time-limited plan ends, the server returns to the Free plan after a short grace period. Free servers keep one panel; additional panels and Premium-only settings are removed. We send reminders before expiry so you can renew with /premium.
6. Refunds
If something went wrong with a purchase, contact us in the support server and we will review it. Payments that could not be applied — for example a purchase for a server that already has Lifetime Premium — will be refunded. Nothing in these Terms limits refund rights you have under the consumer laws of your country. If a payment is fully refunded or reversed, the related Premium is removed.
7. Availability and changes
We work to keep SubmitFlow running reliably, but we do not guarantee that it will always be available or error-free. We may add, change or remove features over time. Because SubmitFlow runs on Discord, it may also be affected by changes or outages on Discord’s side.
8. Disclaimer
The Service is provided “as is” and “as available”, without warranties of any kind to the extent permitted by law. SubmitFlow is not affiliated with or endorsed by Discord Inc.
9. Limitation of liability
To the extent permitted by law, we are not liable for indirect, incidental or consequential damages, or for loss of data, profits or goodwill. Our total liability for any claim relating to the Service is limited to the amount you paid us for the Service in the 12 months before the claim.
10. Ending use
You can stop using the Service at any time by removing the Bot from your server. We may suspend or end access if you break these Terms or if we need to in order to comply with the law.
11. Changes to these Terms
We may update these Terms from time to time. We will change the “Last updated” date above and, for significant changes, announce them in our support server. Continuing to use the Service after a change means you accept the updated Terms.
12. Contact
Questions about these Terms? Reach us in the SubmitFlow support server. See also our Privacy Policy.